Leigh Arnold

Bridge at sunset
Bridging the values gap
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For any organisation, the gap between having values and living those values is the key. It’s the gap that matters. How to bridge the gap. It’s no good having professed values if they’re not lived -  Every. Single. Day. Communications...
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Woman in disbelief holding a mobile phone
Why automated group emails fail
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Communication is always personal. It’s always one-to-one. If you forget this golden rule, your automated group emails are going to suck. True fact: Everyone is the centre of their own world. Everyone is the main character in their own story....
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How to handle conflict: a simple 3-step guide
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What can we learn from Federal Health Minister Greg Hunt’s recent attack on ABC journalist Michael Rowland? This: If a conversation gets hostile, go back to your values. Let’s break down what happened in the contentious interview. So you can...
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Why imposter syndrome is fake. And how to overcome it.
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Imposter syndrome is a fake theory. And our faith in it is holding us back. The standard description of imposter syndrome goes something like this: a persistent doubting of our own abilities and the fear of being exposed as a...
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Good comms is authentic comms
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Authenticity is gold in business.  It builds trust. Generates clients. Sells products and services. And it feels good to be living authentically too. Your business communications have a vital role to play in expressing your authenticity. Your comms should match...
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Do LinkedIn better
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I recently updated my LinkedIn page. So what? Well, it might be a useful model for you to follow. Why LinkedIn matters Before we get to that though, let's be clear on why LinkedIn matters. LinkedIn is still the dark...
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Overcoming racism through listening
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Listening - and asking questions - is a potent way to help overcome all forms of discrimination, including racism. That was the clear and powerful message of US author, thought leader and CEO Alaina Love on a Tasmanian Leaders webinar this morning,...
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Face masks
Need coronavirus comms help? I’ve got you COVID.
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Like many businesses, Leigh Arnold Communications has done some serious pivoting in recent weeks in response to COVID-19. I only say pivot because I know it drives a friend of mine nuts! Pivot, Kelly. Pivot. But seriously, shifting the focus...
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Woman listening
Welcome to my world
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The Great Shutdown has been a shock for many extroverts. For the first time, extroverts are experiencing what introverts put up with most of the time: this is what it’s like to live in a world designed for the opposite...
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Leigh Arnold
COVID-19: Free communications help
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Leigh Arnold Communications is offering free targeted communications support to Tasmanian organisations and businesses who need help responding to COVID-19. This offer is for Tasmanian organisations and businesses whose work aims to make a positive difference for people and communities. What help...
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